Air-Weigh Customer Support

Support tools available on the Air-Weigh website include product manuals, installation videos, warranty and returns information, and a list of frequent support questions to help with basic troubleshooting.

If you need assistance with your scales and are not able to find the help you need online, please fill out the form below and an Air-Weigh support team member will contact you. Air-Weigh customer support is available Monday - Friday, 8:00 AM to 5:00 PM Pacific Time, except holidays. For immediate assistance with your Air-Weigh scale system, please call toll-free: (888) 459-3247.

Air-Weigh Support Request Form




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(Note: An email address must be provided in order to receive an email reply. Air-Weigh does not share any personal information with individuals outside our organization.)

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